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CheckPoint Customer Success Coordinator Israel, Tel Aviv District, Tel Aviv-Yafo 294453461
23.06.2024
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Key Responsibilities
- Customer Success Data Aggregation:
- Collect, analyse, and aggregate data related to customer success indicators.
- Develop and maintain interactive and visually appealing reports and dashboards using Power BI.
- Identify trends, patterns, and insights from customer success data to support business objectives.
- Team Coordination:
- Collaborate with cross-functional teams to understand data requirements and ensure accurate data collection and reporting.
- Facilitate communication between technical and non-technical team members to drive data-driven decisions.
- Provide support and training for internal users of Power BI reports and dashboards.
- SQL Data Management:
- Write, optimize, and maintain SQL queries for data extraction, transformation, and loading (ETL).
- Manage and manipulate large datasets to ensure data integrity and quality.
- Continuous Improvement:
- Stay up to date with the latest developments in data analytics and Power BI technologies.
- Continuously seek opportunities to improve data processes, efficiency, and effectiveness.
Qualifications
- Bachelor’s degree in computer science, Information Systems, or related field - an advantage.
- 2-5 years of experience in Power BI development and data analysis.
- Fluent English speaking and writing is a must.
- Proficiency in SQL for data querying and manipulation.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience with other data visualization tools (e.g., Tableau, QlikView) is a plus.
- Certifications in Power BI or SQL are desirable but not required.
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