Job Description
- Based in Singapore, the regional hub forAsia Pacific (AP)andtop-ranked biopharmaceutical company on the Straits TimesandStatista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).
- Join thepremier biopharmaceutical companythat has beenin Singapore for more than 25 years and in AP for over 60 years.
Job Purpose
Customer Engagement
- Build and maintain long-term relationships with all key customers, leveraging in-house resources whenever is required to add value to customers
- Identify and understand each customer’s motivation, unique business needs and objectives
- Share products merits with HCPs tailoring their identified needs and provide basic product education to customers who are not familiar with company products
- Understand the market dynamics and industry trends to provide advice to favorably position company’s products
- Ensure great experiences and add values to customers and their patients whenever customers engage with the company
Stakeholder Management
- Identify shared purpose among different stakeholders and leverage this to co-create solutions with stakeholders in the healthcare ecosystem
- Create stakeholder mapping and identify key decision makers and their influential relationship
- Connect different healthcare stakeholders to help HCPs make faster and better treatment decisions
- Communicate market and customer insights to internal company cross-functional team to develop value-adding solutions for customers and patients
- Plan, implement and coordinate internal efforts with cross-function teams (for example but not restricted to market access, communications, marketing) to deliver value for customer and other stakeholders
Account and Territory Management
- Identify stakeholders and opportunities for the key accounts in territory and develop customer engagement plan for the account accordingly
- Develop account plans with defining short and long-term strategy to support the growth of prioritized accounts
- Identify prioritized key accounts, provide customized services to different customers in line with company service standard
- Monitor performance metrics and is responsible for account performance and commercial proposals; ensures sales targets and goals are met or exceeded
- Monitor competitor activities by gathering current marketplace information
Strategy Development Support
- Contribute to sales strategies and tactics development and deploy marketing activities, which are fully compliant with internal medical, legal & compliance processes
- Contribute inputs and co-develops the therapy area strategies
What you must have
- University degree in Pharmacy or Science-related domain (biomedical, biology, life science, medical related etc)
- 4 year of working experience in a MNC environment with minimum 2 years of experience in healthcare, preferably in account management.
- Experience in Oncology is an added advantage.
- Fresh graduate from pharmacy background may be considered.
- Excellent stakeholder engagement skills including partnering with key HCPs and organizations. Experience in project management is an added advantage
- Broad understanding of patient journey(s) in defined disease area(s), enabling engagement at the specialist level
- Strong business acumen with expertise in commercialization, medical and customer experience. Good track record in sales, with a history of achieving results
- Ability to work independently and in a cross-functional environment and able to influence other team members to provide best support to customers
- Excellent communication skill and able to understand and leverage digital means and tools
- Strong learning agility and resourceful
- Positive and Entrepreneurship mindset with winning attitude
What we look for …
Current Contingent Workers apply
*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.
A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.