MSD Account Manager 

Singapore, Singapore 

291307696

Job Description

• Based in Singapore, the regional hub forAsia Pacific (AP)andtop-ranked biopharmaceutical company on the Straits TimesandStatista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).
• Join thepremier biopharmaceutical companythat has beenin Singapore for more than 25 years and in AP for over 60 years.

Job Purpose

Customer Engagement

• Build and maintain long-term relationships with all key customers, leveraging in-house resources whenever is required to add value to customers
• Identify and understand each customer’s motivation, unique business needs and objectives
• Share products merits with HCPs tailoring their identified needs and provide basic product education to customers who are not familiar with company products
• Understand the market dynamics and industry trends to provide advice to favorably position company’s products
• Ensure great experiences and add values to customers and their patients whenever customers engage with the company

Stakeholder Management

• Identify shared purpose among different stakeholders and leverage this to co-create solutions with stakeholders in the healthcare ecosystem
• Create stakeholder mapping and identify key decision makers and their influential relationship
• Connect different healthcare stakeholders to help HCPs make faster and better treatment decisions
• Communicate market and customer insights to internal company cross-functional team to develop value-adding solutions for customers and patients
• Plan, implement and coordinate internal efforts with cross-function teams (for example but not restricted to market access, communications, marketing) to deliver value for customer and other stakeholders

Account and Territory Management

• Identify stakeholders and opportunities for the key accounts in territory and develop customer engagement plan for the account accordingly
• Develop account plans with defining short and long-term strategy to support the growth of prioritized accounts
• Identify prioritized key accounts, provide customized services to different customers in line with company service standard
• Monitor performance metrics and is responsible for account performance and commercial proposals; ensures sales targets and goals are met or exceeded
• Monitor competitor activities by gathering current marketplace information

Strategy Development Support

• Contribute to sales strategies and tactics development and deploy marketing activities, which are fully compliant with internal medical, legal & compliance processes
• Contribute inputs and co-develops the therapy area strategies

What you must have

• University degree in Pharmacy or Science-related domain (biomedical, biology, life science, medical related etc)
• 4 year of working experience in a MNC environment with minimum 2 years of experience in healthcare, preferably in account management.
• Experience in Oncology is an added advantage.
• Fresh graduate from pharmacy background may be considered.
• Excellent stakeholder engagement skills including partnering with key HCPs and organizations. Experience in project management is an added advantage
• Broad understanding of patient journey(s) in defined disease area(s), enabling engagement at the specialist level
• Strong business acumen with expertise in commercialization, medical and customer experience. Good track record in sales, with a history of achieving results
• Ability to work independently and in a cross-functional environment and able to influence other team members to provide best support to customers
• Excellent communication skill and able to understand and leverage digital means and tools
• Strong learning agility and resourceful

• Positive and Entrepreneurship mindset with winning attitude

What we look for …

Current Contingent Workers apply

*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.