SAP User Experience Design Manager 

India, Karnataka, Bengaluru 

280944123

What you bring

You bring extensive experience in content design as a practitioner and as a leader. Your deep understanding of content design principles allows you to translate complex concepts into intuitive and engaging written experiences that enhance user comprehension and

Expectations and tasks

· Lead a growing, global team of content designers

· Define and lead the content design strategies for onboarding and learning experiences, ensuring alignment with product goals and user needs

· Partner closely with product managers, developers, and other stakeholders to generate innovative and user-centric product experience concepts

· Collaborate closely with UX designers, product managers, and developers to integrate content design seamlessly into product experiences

· Conduct content design reviews and provide constructive feedback to ensure the highest quality execution across all projects

· Continuously research and stay up-to-date on the latest content design trends and technologies, influencing the future of user experience

· Establish and champion content design best practices that ensures consistency and scalability

· Present content design concepts and ideas clearly and persuasively to design leadership and executives, fostering collaboration and buy-in

· Mentor and collaborate with junior content designers and UX writers cross teams, fostering a strong design culture

About you

· 10+ years of experience in content design or UX writing, technical writing, and content strategy

· Proven ability to lead and inspire a team of writers and content designers, fostering a collaborative and innovative environment

· Experience curating content for a variety of mediums and diverse audiences, demonstrating versatility and adaptability

· Strong understanding of content design principles, user-centered design, and design research

· Excellent verbal and written communication skills, with the ability to articulate concepts and rationale to stakeholders at all levels

· Ability to thrive in a fast-paced environment and manage multiple projects simultaneously while maintaining high standards of creativity and attention to detail

· Proficiency in industry-standard design software (e.g., Figma, Mural, WalkMe a plus)

· A passion for innovation and a desire to push the boundaries of content design and elevate experiences to a new level

· Bachelor's degree in English, Technical Writing, Communications, Journalism, Marketing, or a related technical field such as Computer Science or Design. Master’s preferred

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