GE HealthCare MI Clinical Applications Specialist ANZ 

Australia, Queensland 

280002555

The Molecular Imaging Applications Specialist is responsible for providing the formal technical and clinical support during the sales process within Australia & New Zealand. Responsibilities may include, training and/or customer service activities. Providing the required pre-sale product demonstrations/educational sessions (or clinical trial support) as well as post-installation applications training and support. Responsibilities may also include ongoing post-sale customer support including on site clinical in-servicing and go-live support.

• Providing expertise anywhere from product demonstrations, to implementation and on-going support.

• Developing, coordinating and delivering product training to customers and build solid customer relationships.

• Become recognized expert in product/clinical technical competencies, answer a wide range of questions concerning software and clinical applications.

• Producing well-written post-training reports and provide regular feedback on customer satisfaction and needs.

• Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies

• Improve customer satisfaction and install base retention through continuing education on optimization of equipment utilization by customer

• Support trade shows and professional conferences with educational training

• Bachelor of Applied Science in Nuclear Medicine

• EPA licenses S14, IA 27, IA16 or IA16D or equivalent.

• Current AHPRA registration

• Demonstrated skills in clinical PET/Hybrid CT scanning on current products / platforms.

• A clear thinker with the ability to interpret and translate complex technical data and systems.

• Possess strong analytical and problem solving skills.

• Ability to work in a team environment.

• Exceptional communication and well-developed interpersonal skills will allow you to build effective relationships with key stakeholders and collaborate on the bigger picture.

• Proficiency in computer skills in Microsoft Office Suite products

• Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows

• Strong presentation skills (public speaking and lecture experience desired)

• Demonstrated ability to understand and present complex material in understandable terms

• Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)

• Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)

• Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)

• Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

• Team oriented with a customer satisfaction mindset

• Ability to multi-task effectively and manage multiple priorities at one time

• Willingness to be flexible/adapt to changing work environments

• Clinical experience in large hospital/university setting preferred

• Three or more years of demonstrated clinical scanning skills in specific modality

• Current GE product experience desired

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

• Flexible working options and flexible hours

• Competitive salary

• 5 weeks leave (ask about "take 5")

• Generous leave & family policies

• Long term career opportunities (locally and globally)

• Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping!) *This was recently rated as one of our employees favourite benefits!