Job DescriptionResponsibilities may include providing the required pre-sale product demonstrations, clinical trial support, managing the post-sale process, training and customer service activities to support the customer experience.
Essential Responsibilities
- Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships.
- Improve customer satisfaction and socket retention through continuing support.
- Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training
- Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
About You
Your communication skills will be pivotal to your success. You understand how to influence others both verbally and in writing, and you are flawless at knowing how to communicate at all levels of an organisation.
You will be mentored and supported as you navigate your new role in GE Healthcare, however it is critical that you are a “self-starter” and can take initiative.
Building trust early will be essential and you will do this with your self-discipline around following up, executing on tasks, and doing what you say you will do.
Qualifications and Experience
- Associate's or Bachelor's degree preferred in Nursing or related field.
- Solid clinical / technical experience with demonstrated basic clinical proficiencies in Intensive Care, Anaesthesia and/or Cardiology.
- Ability to synthesize complex issues and communicate in simple messages
- Solid presentation skills
- Excellent organizational and time management skills
- Willingness to travel extensively
- A valid driver’s license is a must.
- Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
- Team oriented with a customer satisfaction mindset
- Willingness to be flexible/adapt to changing work environments