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Monday Engineering Tech Lead - AI Israel, Tel Aviv District, Tel Aviv-Yafo 275303491
30.03.2025
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We are looking for an Enterprise Account Manager to create long-term, trusting relationships with our customers. The Enterprise Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
About The Role
We are looking for an Enterprise Account Manager to create long-term, trusting relationships with our customers. The Enterprise Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
- Strategic Portfolio Development:
- Key Account Relationship Management: Establish and cultivate strong, long-term relationships with key client stakeholders, serving as a trusted advisor.
- Quarterly ARR Achievement: Drive and achieve quarterly Added Annual Recurring Revenue (ARR) targets, demonstrating a clear contribution to revenue growth.
- Accurate Forecasting and Performance Tracking: Develop and maintain accurate forecasts, tracking key account metrics to ensure predictable and consistent performance.
- Contract Negotiation and Agreement Closure: Negotiate and finalize contracts to maximize profitability and achieve mutually beneficial outcomes.
- Executive Stakeholder Engagement: Develop and maintain trusted advisor relationships with key account executives and stakeholders.
- Transparent Communication and Reporting: Provide clear and concise communication regarding monthly and quarterly initiatives to both internal and external stakeholders.
- Cross-Functional Collaboration: Collaborate effectively with supporting functions, including Customer Success Management and Renewal Management, to identify opportunities, enhance account adoption, and ensure client retention.
- Primary Commercial Contact: Serve as the lead point of contact for all commercial matters related to assigned accounts, ensuring timely and effective resolution of issues.
- Escalation Management: Effectively manage and resolve challenging client requests and escalations, ensuring client satisfaction.
- Regional Business Travel: Undertake necessary business travel within the assigned region to support client relationships and business development.
Your Experience & Skills
- At least 3+ years of experience in account management within a SaaS company - MUST
- Proven track record of meeting and/or exceeding sales targets and quotas - MUST
- High-level English - MUST
- Experience selling multi-product solution - advantage
- Successfully sold into the Benelux region - advantage
- Customer-centric & goal oriented
- Positive attitude, empathy, and high energy
- Excellent communication, organizational, and problem-solving skills and are able to adapt to a fast-paced environment
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