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Monday Engineering Tech Lead - AI Israel, Tel Aviv District, Tel Aviv-Yafo 603705412
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monday.com is seeking a talented and driven Enterprise Manager responsible for creating long-term, trusting relationships with our customers in the Emerging Markets - specifically the Middle East and Africa regions. The Enterprise Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
monday.com is seeking a talented and driven Enterprise Manager responsible for creating long-term, trusting relationships with our customers in the Emerging Markets - specifically the Middle East and Africa regions. The Enterprise Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
- Proactively develop new opportunities in the assigned portfolio and find new ways to upsell and cross-sell
- Build and maintain strong, long-lasting client relationships
- Measured on added ARR on a quarterly basis
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Collaborate with other supporting functions in the organization (CSM, Renewal Managers, etc., ) to identify and create opportunities, maintain and improve the adoption of the account and ensure client renewal and retention
- Serve as the lead point of contact for all commercial matters related to their assigned accounts
- Assist with challenging client requests or issue escalations as needed
- At least 3+ years of experience in account management within a SaaS company - MUST
- Proven track record of meeting and/or exceeding sales targets and quotas - MUST
- Proficient in English - MUST
- High level Arabic language skills - big advantage
- Experience selling multi-product solution - advantage
- Superb written and verbal communication skills
- Positive attitude, empathy, and high energy
- Ability to take initiative and adapt to changes within a fast paced environment
- Customer- centric & goal oriented
- Excellent communication, organizational, and problem-solving skills and are able to adapt to a fast-paced environment
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