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Monday Engineering Tech Lead - AI 
Israel, Tel Aviv District, Tel Aviv-Yafo 
603705412

30.03.2025

monday.com is seeking a talented and driven Enterprise Manager responsible for creating long-term, trusting relationships with our customers in the Emerging Markets - specifically the Middle East and Africa regions. The Enterprise Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

About The Role

monday.com is seeking a talented and driven Enterprise Manager responsible for creating long-term, trusting relationships with our customers in the Emerging Markets - specifically the Middle East and Africa regions. The Enterprise Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

  • Proactively develop new opportunities in the assigned portfolio and find new ways to upsell and cross-sell
  • Build and maintain strong, long-lasting client relationships
  • Measured on added ARR on a quarterly basis
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Collaborate with other supporting functions in the organization (CSM, Renewal Managers, etc., ) to identify and create opportunities, maintain and improve the adoption of the account and ensure client renewal and retention
  • Serve as the lead point of contact for all commercial matters related to their assigned accounts
  • Assist with challenging client requests or issue escalations as needed
Your Experience & Skills
  • At least 3+ years of experience in account management within a SaaS company - MUST
  • Proven track record of meeting and/or exceeding sales targets and quotas - MUST
  • Proficient in English - MUST
  • High level Arabic language skills - big advantage
  • Experience selling multi-product solution - advantage
  • Superb written and verbal communication skills
  • Positive attitude, empathy, and high energy
  • Ability to take initiative and adapt to changes within a fast paced environment
  • Customer- centric & goal oriented
  • Excellent communication, organizational, and problem-solving skills and are able to adapt to a fast-paced environment