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KLA Customer Support Engineer Catania E Italy, Sicily, Catania 265491069
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.We will consider new graduates provided theya strong hands-on competence and a desire to succeed.
YOUR MAJOR RESPONSIBILITIES:
Successful applicants will be formally trained at one of our award-winning trainingcenters.
Domestic and international travel for initial training isrequired.
Responsible for customer service activities associated with updating, solving,diagnosingand repairing ofhighly sophisticatedcapital equipment at customer sites.
Be the face of our company, ensuring customer satisfaction with our service andmaintainingthe operational quality of system equipment
Coordinates actions with customers to minimize down time.
Provides assistance toInstallation Engineers in resolving problems.
WHAT YOU WILL BRING:
Certified engineer or degree from advanced technical school or ~3 years industry working experience. Technical military occupational specialties and training may be considered.
Ability to understand and solve problems in software, electronics, optics, mechanical, electro-mechanical and/or electro-optical systems to addresson sitecustomer problems.
Experienceworking on electronic systemswithinsemiconductor, medical devices, defense,aerospace, or aviationindustry is a plus.
Outstanding interpersonal communication, analytical andproblem-solvingskills.
Proventrack recordof engaging empathetically with customers, ensuring a positive experience, while fostering a collaborative environment to address their needs and concerns.
Driven to be hands-on and passionate about learning new things
Proactive communication thatfacilitatesseamless collaboration andaddresscustomer requirements effectively.
Fluent in English and Italianlanguage isa must.
Full driver’s license
WHAT WEOFFER:
Dynamic opportunity and growth potential in the Semiconductor Industry.
A competitive, family friendly total rewards package.
Variable compensation components,e.g.participation in company stock purchase plan.
Company car or car allowance.
Award-winningtraining.
HOW TO BE CONSIDERED:
Please click the “Apply” button toyour CV.
Minimum Qualifications
Bachelor's Level Degree and related work experience of 2 years OR Master's Level Degree and 0 years related work experience OR Certified engineer or degree from advanced technical school or ~3 years industry workingexperience. Technicalmilitary occupational specialties and training may be considered.
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