KLA Customer Support Engineer Catania E 

Italy, Sicily, Catania 

265491069

.We will consider new graduates provided theya strong hands-on competence and a desire to succeed.

YOUR MAJOR RESPONSIBILITIES:

• Successful applicants will be formally trained at one of our award-winning trainingcenters.

• Domestic and international travel for initial training isrequired.

• Responsible for customer service activities associated with updating, solving,diagnosingand repairing ofhighly sophisticatedcapital equipment at customer sites.

• Be the face of our company, ensuring customer satisfaction with our service andmaintainingthe operational quality of system equipment

• Coordinates actions with customers to minimize down time.

• Provides assistance toInstallation Engineers in resolving problems.

WHAT YOU WILL BRING:

• Certified engineer or degree from advanced technical school or ~3 years industry working experience. Technical military occupational specialties and training may be considered.

• Ability to understand and solve problems in software, electronics, optics, mechanical, electro-mechanical and/or electro-optical systems to addresson sitecustomer problems.

• Experienceworking on electronic systemswithinsemiconductor, medical devices, defense,aerospace, or aviationindustry is a plus.

• Outstanding interpersonal communication, analytical andproblem-solvingskills.

• Proventrack recordof engaging empathetically with customers, ensuring a positive experience, while fostering a collaborative environment to address their needs and concerns.

• Driven to be hands-on and passionate about learning new things

• Proactive communication thatfacilitatesseamless collaboration andaddresscustomer requirements effectively.

• Fluent in English and Italianlanguage isa must.

• Full driver’s license

WHAT WEOFFER:

• Dynamic opportunity and growth potential in the Semiconductor Industry.

• A competitive, family friendly total rewards package.

• Variable compensation components,e.g.participation in company stock purchase plan.

• Company car or car allowance.

• Award-winningtraining.

HOW TO BE CONSIDERED: