Microsoft Technical Support Engineering 

India, Karnataka, Bengaluru 

257805340

Required Qualifications:

Bachelor's degree in Computer Science, Information Technology (IT), or related field

• 6 to 10 years of experience intechnical support, technical consulting experience, or information technology experience.
• Experience or knowledge Azure DevOps, Azure Pipeline, Orchestration (Docker etc)
• The candidate must be prepared to work night shifts.

Language Qualification
English Language: fluent in reading, writing and speaking.

• Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.
• Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge.
• You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
• Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements.