Understands relevant business and HR priorities and opportunities for capability building, performance improvement, cultural development, and overall impact within their region/product/function
In partnership with Learning Advisors and Program Managers, provides management and consulting to Human Resource and business partners and proactively identifies and prioritizes the L&D opportunities to support successful business outcomes.
Helps develop and execute learning and development strategy for their region/product/function
Conducts the analysis of current versus future state gaps, identifies root causes, determines the appropriate solution and how success should be measured
Helps to market, evaluate and communicate the impact of initiatives with HR / Business partners
Monitors and communicates progress with other learning colleagues as well as HR / Business partners and navigates any variation in expectations with them
Collaborates with colleagues across HR to provide integrated experience for region/product/function partners
In partnership with learning advisors and program managers, Implements the strategy for consistently measuring the effectiveness of training
Stays abreast to latest external market trends and anticipates their impact on future capability requirements for their region/product/function
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
6-10 years experience in Learning and Development
Consistently demonstrates clear and concise written and verbal communication skills
Proficient in Microsoft Office with an emphasis on MS Excel
Self-motivated and detail oriented
Proven influencing and relationship management skills
Proactive leadership and motivational skills
Fluent in English, second language proficiency preferred