EY Consulting Experience Management Associate - EY Global Delivery Services 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

255391540

As a Consulting Experience Manager you will perform staffing functions for one or more Argentina Consulting Sub Service Lines. You will work closely with Consulting Leaders (local & global) providing guidance on the utilization of Buenos Aires resources. You will assign projects to professionals to meet practice and firm’s strategic plan while exposing individuals to career growth. You'll receive minimal supervision day-to-day basis and work independently setting appropriate priorities.

Key Responsibilities:

• Talent pool management: Actively manage capacity and proactively identify project open needs and connection with available resources to support deployment.
• Resource optimization: Highlight capacity to business leaders and contribute to optimize performance.Support fiscal year planning and analysis against financial plan.Proactively identify and address scheduling issues and identify opportunities to improve performance.
• Stakeholder & key relationship management: responsible for building solid relationships with and across Sub Service Lines, EM Teams and talent pool leaders.Continuous communication with Global Experience Management Teams and EM Leadership (GDS India, US and other onshore leads) across TAX.
• Experience management: Promote career growth through project assignment.
• Staffing decisions: based on engagement risk, specialization, timing constraints, realignments, and geographic considerations,
• Continuous Headcount Analysis: Identify over-and under-utilized personnel and re-allocate resources to address any imbalance. Communicate regularly to Experience Management Leaders on relevant activities and issues.
• Talent development: Lead EM training sessions. Build individual capability and personal brand with the right learning, coaching & experiences.
• Continuous improvement: Design, communicate and implement new procedures that adapt to changing business needs. Identify process improvements in orderto increase efficiencies (time/effort savings).
• Resources sharing network with other teams across sub-areas and service lines to address resource needs and facilitate BA support based on capacity and specific requirements.

Qualification:

• Advanced level of English (written and oral)
• Eager to learn
• Personal leadership, accountability, organization skills, good at negotiation
• Global mindset, positive, enthusiastic attitude with strong personal integrity

Skills and attributes for success on the role

• Information gathering, analysis and presentation skills
• communication: able to interact/influence people at all levels of the organization, specially in English.
• Team player: ability to contribute effectively interacting/communication with others for team success
• Change agent ability.

Nice to have (not mandatory)

Little to someprevious working exposure at client serving/professional support,project management, talent resource, scheduling.

Little to some background on Human Resources, Talent Acquisition, Project Management.

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