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Adidas SENIOR SPECIALIST B2B & SELF 
China, Shanghai, Yangpu District 
251064624

12.08.2024

Key Responsibilities:

  • Implement strategic sales plans to achieve business objectives and sales targets.
  • Assist to sales team identifying and acquiring new business opportunities within the B2B sector.
  • Assist to sales team preparing yearly, monthly, and weekly sales forecast for respective accounts and B2B partners.
  • Build and maintain strong, long-lasting customer relationships with adidas partners.
  • Conduct market research to identify trends and opportunities for growth.
  • Present and promote adidas products to potential and existing clients.
  • Be part of negotiation and close to sales agreements to maximize revenue.
  • Collaborate with internal teams to ensure customer satisfaction and seamless order processing.
  • Provide regular sales reports and updates to management.
  • Stay up to date with industry trends and competitor activities.
  • Coordination and development of assigned CLICK Field/Specialist accounts through the B2B platform CLICK to achieve the defined net sales target and to improve the customer experience with our brand.
  • Secure handling of daily account claims via Click tool with Customer Service, Credit Management, and others.
  • Be part of preselection of the range and offer for assigned accounts, based on seasonal focus products, technologies, and concepts.
  • Ensure digital content is created to provide a virtual and on the field quarterly sell-in to the CLICK accounts (e.g. product, category, highlight and technology presentations).
  • Ensure customers are compliant to our e-com policy and following our terms and conditions.
  • Closely monitor the pre-order intake and orderbook development of the assigned accounts and ensure customers place orders according to our sales timelines.
  • Provide accurate and timely input into sales planning forecasting cycle and support line manager.
  • Communicate with customers through the CLICK platform by using the Salesforce Sales and service tools.
  • Ensure customer segmentation and classification is up-to-date and update surveys annually.
  • Support manager to ensure customer master data is up-to-date and work closely with Finance on risk management, annual review and cleanup of account database.
  • As a Key user for Digital Wholesale solutions perform user acceptance test for new features on Digital Wholesale solutions and ensure end-to-end process testing (incl. SAP AFS with Customer Service and local IT support).

Controlling:

  • To measure progress on own KPIs
  • To be measured against defined Budget for assigned Self Service Accounts

Key Relationships:

  • East Digital Wholesale Solutions
  • East WHS Teams
  • East Sales Development
  • Cluster GTM Teams
  • Customer Service (Cluster/Zone and GBS)
  • Credit Management (Cluster/Zone and GBS)

Knowledge, Skills, and Abilities:

  • Strong communication skills: written, verbal and presentation
  • Ability to build strong relationships, both internal and external
  • High customer focus
  • Advancedskills in: Microsoft office, Newsletter/activation tools, Salesforce, Microstrategy
  • Affinity to digital tools and e-processes
  • Good organisational and analytical skills
  • Commercially driven
  • Fluent in written and spoken local language (Polish) and English


Requisite Education and Experience / Minimum Qualifications:

  • Successfully completed professional training in a commercial or service orientated industry
  • 2 - 3 years within a commercially driven organization, preferably with sales, customer service or marketingexperience withinadidas or comparable.
  • Cross-functional experience ideally with Customer Service/ Operations/ IT/ Sales/ Finance
  • Previous industry experience including sporting goods, fashion, FMCG would be a plus
  • Experience in Digital Marketing, e-Commerce, B2B und B2C