Microsoft General LAB Support Hardware Engineer 

United States, Oregon, Hillsboro 

250222133

Required Qualifications

• 5+ years of technical engineering experience
  • OR Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 2+ years of technical engineering experience
  • OR Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field.

Other Requirements:

to meet Microsoft, customer and/or government security screening requirementsfor this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will beto pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• 5+ years of experience in Technical operations related to Server System architecture that includes server functionality, network requirements and management, mechanical and electrical specification application, and software & firmware application in engineering labs or datacenter environments and/or data center operations.

• Familiarity with core routing, switching functions and LAN technologies.

• Experience with Linux command line operations, scripting languages such as PowerShell, installs, configures, and support of Operating Systems that includes both Linux and Windows.

• Troubleshooting system hardware errors and fixing issues.

• Rack and stack of servers and kit to cabinets.

• Physical installation and/or removal of equipment within the Data Center or Intermediary Data Facilities.

• Experience with Liquid loop preparing and assembly

• Background with system level qualification, validation, I/O interconnect, PCIE high speed data switches.

• Ability to Solve and support projects (OU creation / Group Policy / MECM / Image builds / Maintenance Automation / Monitoring Automation, Debug and Solutions).

• Experience with VM manipulation and PowerShell scripting

• Experience with lab test equipment setups for signal measurement using oscilloscopes and the capability to read and interpret schematic diagrams.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until December 9, 2024.

• Support various project needs like hardware, racks, networks, infrastructure, racking systems, and power distribution.
• Support server racks, network connections, and infrastructure problems, maintenance, and management.
• Support OS updates, Firmware upgrades (in-band or out-of-band)
• Support liquid cooling solutions and monitoring
• Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.
• Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.
• Develops a comprehensive understanding of cross-functional programs processes to support partnerships with internal and external stakeholders.
• Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s).
• Actively mentors and supports training of other technicians through on-the-job training (OJT) and by providing direct guidance on specific job focus areas and workloads.