Microsoft Focused LAB Support Hardware Engineer 

United States, Washington 

581003987

with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our

Required Qualifications

• 7+ years of technical engineering experience
  • OR Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 5+ years of technical engineering experience
  • OR Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 3+ years of technical engineering experience
  • OR Doctorate degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field.

Other Requirements

to meet Microsoft, customer and/or government security screening requirementsfor this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will beto pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• 5+ years of experience in Technical operations related to Server System architecture that includes server functionality, network requirements, management, mechanical, electrical specification application, software & firmware application in engineering labs or datacenter environments and/or data center operations.
• Experience Liquid loop preparing and assembly
• Familiarity with core routing, switching functions and LAN technologies.
• Experience with Linux command line operations, scripting languages such as PowerShell, installs, configures, and support of Operating Systems that includes both Linux and Windows.
• Troubleshooting system hardware errors and fixing issues.
• Rack and stack of servers and kit to cabinets.
• Physical installation and/or removal of equipment within the Data Center or Intermediary Data Facilities.
• Background with system level qualification, validation, I/O interconnect, PCIE high speed data switches.
• Solve and support projects (OU creation / Group Policy / MECM / Image builds / Maintenance Automation / Monitoring Automation, Debug and Solutions.
• Experience with VM manipulation and PowerShell scripting
• Experience with lab test equipment setups for signal measurement using oscilloscopes and the capability to read and interpret schematic diagrams.
• Good written and verbal communication & organization skills.
• Ability to work well independently and on a team. A collaborative spirit and a growth mindset.
• Customer and results oriented with attention to security, quality, safety, and details.
• Motivated to continuously learn and improve existing solutions.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until July 19, 2024.

• Support various project needs like hardware, racks, networks, infrastructure, racking systems, and power distribution.
• Support server racks, network connections, and infrastructure problems, maintenance, and management.
• Support OS updates, Firmware upgrades (in-band or out-of-band)
• Support liquid cooling solutions and monitoring
• Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.
• Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.
• Develops a comprehensive understanding of cross-functional programs processes to support partnerships with internal and external stakeholders.
• Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s).
• Actively mentors and supports training of other technicians through on-the-job training (OJT) and by providing direct guidance on specific job focus areas and workloads.

• Other

  • Embody our