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Lemonade Senior Manager Catastrophe 
United States, Oregon 
24875911

08.09.2024
What You’ll Do
  • Strategic Leadership: Develop and implement the strategic roadmap for CAT Operations

  • Metrics: Establish and drive success measures for external and internal teams

  • Performance: Develop and drive KPIs for multiple vendors that evolve with our business

  • Compliance: Work closely with compliance to ensure processes and policies adhere to regulatory standards

  • Budget Management: Oversee catastrophe expenses to include overall LAE

  • Team Management: Manage, develop, and inspire a group of internal and external teams responding to our customers

  • Data-Driven Decision Making: Leverage data to prioritize strategic initiatives, process improvements, and profitability for the department. Use data to identify performance and efficiency opportunities.

  • Cross-Functional Collaboration: Work with key stakeholders to address tactical and strategic challenges and provide transparent and effective communication. Confidently collaborate with supporting teams (Product, Underwriting, Compliance, Legal, Systems, Comms)

What You’ll Need
  • 10+ years of P&C claims experience

  • 3+ years experience in catastrophe response (internal and field)

  • 2+ years in a leadership role

  • A high comfort level with stressful and time-sensitive situations

  • Experience working with TPA’s, from contract to execution

  • Strong knowledge of analytical and data insights that create business value

  • Finds ways to get things done, scrappy and self sufficient

  • Proven use of technology (AI specific) to drive customer and employee experience

  • 4-year college degree; advanced degree a plus