Microsoft Principal Program Manager 

United States, Washington 

244495877

The Cloud Operations and Innovation (CO+I) Principal Program Manager will be responsible for working directly with numerous internal and external teams across the CO+I organization to drive more connected workstreams across stakeholders, advance mature and repeatable processes, and enable efficient growth at scale. This is to be achieved with a customer-centric mindset and in partnership and collaboration with program managers across CO+I.

Required Qualifications:

• Bachelor's Degree AND 6+ years experience in Lean Sigma six, engineering, product/technical program management, data analysis, or product development

  • OR equivalent experience?

• 3+ years experience managing cross-functional and/or cross-team projects.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Lean Six Sigma certification
• Project Management Expertise : Certified in project or program management (PMP, PMI, CAPM, etc.) with experience in datacenter or critical infrastructure environments, and a comprehensive understanding of end-to-end Datacenter Supply Chain.
• Process Improvement and Efficiency : Skilled in delivering and maintaining mature processes, procedures, program baselines, training, and improvement plans, as well as documenting and improving work processes to enhance workflow efficiency and productivity.
• Effective Communication and Presentation : Capable of delivering clear, concise, and compelling presentations and content to executive-level management, and communicating effectively across diverse cultures.
• Adaptability and Multi-tasking : Experienced in multi-tasking in a fast-paced work environment, with a start-up mentality to move and iterate quickly, focusing on driving growth.
• Growth Mindset : Demonstrates curiosity, a desire to learn, self-motivation to explore new ideas, a tendency to embrace challenges, learn from failures, and find inspiration in the success of others
• Demonstrated experience in implementing Continuous Improvement (Lean Six Sigma and/or similar) methodologies
• Experience in leading large, cross team collaborative programs.
• Bachelor's Degree in a technical or scientific field

• Identify and deliver improvement activities across the business through employing process improvement methodologies and the application of innovative thinking
• Oversee multiple projects and/or programs working across multiple internal and external teams to ensure they are successfully delivered in accordance with established requirements, timelines and within budget.
• Lead and facilitate LEAN/process improvement-based workshops to drive ideas and solutions
• Work with key business stakeholders, and cross-functional champions, to build a continuous improvement environment to support an ongoing program of change
• Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
• Identify trends and process variations as part of establishing a continuous improvement monitoring system
• Take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls
• Elicit requirements and drive process change using stakeholders’ interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis
• Actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance
• Ensure the business impact and project objectives/dependencies are identified, reported, and managed at all times
• Establish collaborative relationships with both internal and external partners and stakeholders
• Develops and delivers presentations to communicate proposals, initiatives and progress
• Conduct business reviews to highlight program progress. Develop and present relevant program metrics and key results.
• Support cross functional team building by building mutual trust and encourages respect and cooperation among team members
• Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success.
• Other: Embody our and