Citi Group Instructional Designer 

United Kingdom, Northern Ireland, Belfast 

243184067

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

You will contribute to Citi’s success by creating engaging, effective learning experiences for employees across diverse functions & products, aligning solutions with organizational goals. This includes designing content that addresses systems training, compliance, leadership development, and emerging skills, delivered through e-learning.

• Drives the instructional design process through learning content analysis, working with subject matter experts to validate content, and creating supporting design documents including blueprints and storyboards. Development includes building e-learning solutions using e-learning authoring tools (dominKnow, Area9 Rhapsode) and related course material, including rigorous, valid assessments of learning.

• Elevate Experiences: Refresh and enhance evergreen content to keep it cutting-edge, engaging, and relevant, keeping in mind our global audience, translation and localization needs. Carefully & purposefully use Citi’s generative artificial intelligence (genAI) tools to boost productivity & quality.

• Appropriately assess risk when learning & development decisions are made, demonstrating consideration for our extensive governance, standards, and specifications, proactively raising credible challenge when necessary, and escalating control issues with transparency.

• Some experience designing and developing innovative e-learning solutions, including e-learning work samples

• Proficiency with learning design tools like dominKnow, Area9 Rhapsode or others, including document & media development tools like Adobe Creative Cloud apps, Microsoft 365 apps

• Expertise with Learning Management Systems and generative AI apps is a plus

• A strong foundation in adult learning theory and instructional design best practices

• Excellent consulting, verbal and written communication, and relationship-building skills

• Ability to balance competing priorities and complete multiple large projects on time in a high-volume environment

• Bachelor’s degree in Instructional Design, Education, Learning & Development, or a related field

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

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