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BMC BMC Discovery Consultant India, Maharashtra 242386497
19.09.2024
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Description and Requirements
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Key Responsibilities/Duties
- Responsible for leading and/or participating in small teams comprised of BMC, partner and customer resources at client sites to deliver required outcomes and produce additional business with BMC clients.
- Understands how to apply technology to improve the operational effectiveness or efficiency of specific functions or applications.
- Implement, customize, and configure BMC products.
- Integrate BMC products to each other and third-party applications.
- Improve the quality and efficiency of the solutions delivered to BMC clients as a means to improve BMC business margins.
- Accountable to client for achieving specific outcomes by delivering services as directed by the project manager and technical lead.
- Ability to transfer knowledge of the BMC approach to business service management.
Skills/Experience:
- Candidate must possess a Bachelor’s Degree.
- Should have 5-7 years’ IT experience.
- Should have worked in Applications Managed Services and Consulting Services environment
- Extensive experience in the implementation, administration and configuration of BMC Discovery,Integrations,Customizations
- Extensive experience with installing and maintaining ADDM within a high distributed complex environment
- Strong Experience with application modelling and ADDM Integration with Remedy CMDB
- Expert knowledge in developing TPL's scripts (Technology Pattern Language) to enhance discovery data quality
- Scripting knowledge (Unix, Perl, SQL, TPL)
- Strong understanding of ADDM reporting, query language and export APIs
- Excellent organization and communication (both written and oral) skills
- Able to work both autonomously and in teams
- Self-starter and good decision-making skills
- Strong analytical skills with a methodical approach to fault resolution.
- Experience on Windows/UNIX/LINUX operating systems and ITIL framework is an advantage.
- Good knowledge of Cloud Technologies, networking and database concepts
- Well organized with a positive attitude, ability to work in customer facing env & should be able to communicate with Customers, Vendors, and other internal groups as required.
- Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.
- Willing to work in shifts, weekend and on-call support will be required.
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