Build & manage a team of Gong experts who thoroughly understand Gong in order to explain the technology to all types of users.
Hire and develop Sales Engineers so they reach their full potential.
Create processes and collateral to help your team and stakeholders.
Improve existing processes and help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the finish line.
Play an active role in training your team members on new features, processes, and collateral.
Work alongside Sales and Customer Success leaders to manage the business and execute on strategic initiatives.
Build and refine processes to eliminate bottlenecks and make teams more efficient. Additionally, create automation for tasks deemed repetitive and time-consuming.
Be a steward of our company culture and enforce the team by living our Operating Principles.
QUALIFICATIONS
7-10 years of relevant sales engineering experience, including 2+ years of experience managing high performing sales engineering teams.
Demonstrated ability to lead a customer-facing team - strong people management, mentoring, coaching and development experience.
Know how to build trust amongst your team members and cross-functional stakeholders.
High level of business acumen and understanding of how revenue leaders think.
Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems.
Experience with application data flows, AI/ML concepts, analytics, APIs, JSON and webhooks.
Understanding of security and privacy pertaining to SaaS systems.
Excellent verbal and written communication skills.
Strong interpersonal and teamwork skills.
Passion for technology and problem solving.
Able to make the complex sound simple!
PERKS & BENEFITS
We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
Mental Health benefits with covered therapy and coaching.
401(k) program to help you invest in your future.
Education & learning stipend for personal growth and development.
Flexible vacation time to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Company-wide recharge days each quarter.
Work from home stipend to help you succeed in a remote environment.