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Gong Manager Sales Engineering United States, Illinois, Chicago 23816416
18.08.2024
RESPONSIBILITIES
- Build & manage a team of Gong experts who thoroughly understand Gong in order to explain the technology to all types of users.
- Hire and develop Sales Engineers so they reach their full potential.
- Create processes and collateral to help your team and stakeholders.
- Improve existing processes and help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the finish line.
- Play an active role in training your team members on new features, processes, and collateral.
- Work alongside Sales and Customer Success leaders to manage the business and execute on strategic initiatives.
- Build and refine processes to eliminate bottlenecks and make teams more efficient. Additionally, create automation for tasks deemed repetitive and time-consuming.
- Be a steward of our company culture and enforce the team by living our Operating Principles.
- 7-10 years of relevant sales engineering experience, including 2+ years of experience managing high performing sales engineering teams.
- Demonstrated ability to lead a customer-facing team - strong people management, mentoring, coaching and development experience.
- Know how to build trust amongst your team members and cross-functional stakeholders.
- High level of business acumen and understanding of how revenue leaders think.
- Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems.
- Experience with application data flows, AI/ML concepts, analytics, APIs, JSON and webhooks.
- Understanding of security and privacy pertaining to SaaS systems.
- Excellent verbal and written communication skills.
- Strong interpersonal and teamwork skills.
- Passion for technology and problem solving.
- Able to make the complex sound simple!
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
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