Uber Safety Investigations Specialist Dutch Speaker 

United States, West Virginia 

232224952

What You’ll Do

• Respond to high volume, live queue of sensitive incident inbound cases and/or outbound queues
• Report & document issues with reporting parties using various platforms
• Master multiple knowledge bases and contact management systems
• Triage Focus
• Investigations Focus (Incidents, accidents and citations): Attend to cases of a lower level in IRT (L1 / L2), making detailed investigations, using various support platforms (email, chat, phone) to develop case details, analyze evidence, and take the actions according to the process. Tasks may be split into two functions: Standard Safety Support and Investigations and Deactivations

What You’ll Need

• Proficiency in Dutch and English is required!
• At least 6 months of customer support experience handling sensitive issues
• Strong EQ, emotional regulation, communication, problem-solving, and critical thinking skills

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .