JPMorgan Business Support Management - Analyst PCD Pessoas com Deficiência 

Brazil, São Paulo, São Paulo 

224360070

Job Responsibilities

• Onboarding, Offboarding, and Transfers: Oversee and manage the complete lifecycle of employee onboarding, off boarding, and internal transfers, ensuring a smooth and efficient process.
• Technology Management: Drive the technology agenda by managing and provisioning hardware for new hires and replacements, overseeing software access, and handling market data management.
• Real Estate and Space Planning: Maintain and update floor plans, manage office moves, allocate costs, and handle ad-hoc projects related to space planning.
• Compliance and Risk Mitigation: Enforce a dynamic control and compliance environment, continually identifying and mitigating risks within business processes.
• Performance Metrics: Develop and implement meaningful performance metrics to drive process improvements and enhance operational efficiency.
• Expense Reporting: Analyze expense data to create comprehensive reports and presentations for senior management.
• Administrative Advocacy: Act as an advocate for the needs of the administrative staff, ensuring their requirements are met and supported.
• Vendor Management: Control and coordinate the onboarding of vendors and manage their invoices efficiently.

Required Qualifications, Capabilities, and Skills

• 1-3 years of professional experience in a similar role, demonstrating a strong understanding of operational and technological processes.
• Advanced proficiency in English, both written and spoken.
• Proficiency in MS Office Suite, Alteryx, and Tableau.
• Experience in analyzing processes and issues, troubleshooting, making connections, and problem-solving.
• Prior experience in implementing new processes, escalating issues, and communicating effectively with senior stakeholders to drive decision-making.

Preferred Qualifications, Capabilities, and Skills

• Strong teamwork and collaboration skills.
• Ability to navigate complex environments and manage multiple priorities.
• Experience working in a multinational or regional context, particularly in Latin America.