NetApp Strategic Regional Director 

United States, Oregon 

224129822

The Intangibles:

Core to the role and responsibilities will include:

Essential Functions:

• Deep expertise working closely and strategically with customers while creating a culture of success and partnering on world-class solutions.
• Innovation and creativity to change the rules of the game, drive innovation, and create a paradigm shift in driving the “NetApp agenda”.

• Partner closely with your Solutions Engineering Counterparts to get Strategics Customers product enhancement requests prioritized and delivered into product roadmaps through active engagement with executive product management.
• Drive impactful outcomes based on changing how customers take advantage of the innovation curve through digitizing infrastructure, operations, and processes to take advantage of NetApp offerings.
• Drive Global and corporate best practices.
• Drive new solutions for the Life Sciences & Healthcare Sector.
• Collaborate with Finance to re-position software into a portfolio offer under Enterprise License Agreements.
• Lead a global team both directly and indirectly covering this important set of customers and the related ecosystem.
• Collaborate and influence the major Global System Integrators to include NetApp technology in their go-to-market programs – through the p[portfolio of accounts being managed.
• In conjunction with the NetApp International “Downstream” Team who manages these customers in partnership with the Life Sciences & Healthcare Business Unit Leader, drive global/national growth within these accounts (these accounts are owned and managed 100% within the NetApp Strategic Business Unit – which this role falls under).

• Manage to financial targets; and manage business within the targeted expense goals.
• Develop and implement a proactive strategic operating plan as it relates to data driven sales programs and other areas.
• Drive improved customer and client satisfaction by developing and tracking operational practices and procedures based on data to include consumable analytics.
• Drive process improvement for the entire go-to-market process from engineered systems through post-sales customer support.
• Support initiatives across Sales and across the company with a focus on Life Science & Healthcare, and large scale / high performance data management solutions.
• Understanding of the ROI thought process to inform the NetApp line of business owners and exec leadership on how to apply an overall decision-making process that determines how funds will be allocated.

• Knowledge of the industry and transformation related initiatives underway, and the business requirements and expected outcomes driving these transformational changes.
• Awareness of the technology partner ecosystem critical to the successful execution of the above transformations; and ideally relationships with some of the main players.
• Ability to connect the dots between technology and the role technology plays in delivering business outcomes.
• Solid understanding of engineering/technical, financial, sales, and marketing processes and objectives, as related to product sales and support.
• Excellent process analysis, mapping skills, and system knowledge.
• Excellent written, verbal and presentation skills.
• Experience in developing programs and processes that directly create customer satisfaction and loyalty.
• A clear understanding of the product development cycle, technical requirements and project management.
• A strong understanding of concepts related to computer architecture through implementation.
• Experience with developing budgets and predicting project costs.
• A demonstrated ability to directly manage employees.
• A demonstrated ability to influence manage cross-functional employees.

Additional Responsibilities:
• This position is responsible for directing and controlling activities at the most senior level within the function and global geographic area.
• The focus of this role is on translating functional strategies into operational plans and priorities. May develop functional strategies.
• The potential impact of decisions made by this individual has significant operational or financial impact on the performance standards of the function and may impact the company’s success.
• This individual will use in-depth knowledge to solve abstract issues and assess intangible variables; and establish long-range plans.
• This individual is accountable for managing to budget.

• This individual must demonstrate strong leadership skills by establishing clear goals, objectives and priorities that communicate the organization’s vision.
• Works with Senior Management and Vice President level employees addressing issues across companies and functions.
• The position reports to a Vice President – Global Strategic Accounts

• A minimum of 12+ years of experience is required. A minimum of 6+ years as a people manager is required.
• A Bachelor of Science Degree or equivalent experience is required. Advanced Degree is beneficial but not required.