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Apple Sales - Regional Change Management Lead SEA Singapore 221559876
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- Conduct detailed impact assessments and readiness analyses to advise strategic transformation roadmaps.
- Design and implement end-to-end change management strategies, integrating process improvements with people-centric adoption plans.
- Develop and deliver compelling communications, training programs, and partner engagement strategies tailored for regional Channel Sales teams.
- Cultivate and empower a network of change champions and key partners to drive adoption and sustain behavioral change.
- Lead comprehensive business process analysis, mapping current state workflows, identifying inefficiencies, and recommending optimized solutions for Channel Sales operations.
- Collaborate closely with global teams, regional leadership, and project managers to embed change activities into project lifecycles.
- Proactively identify, mitigate, and manage resistance, issues, and risks associated with change initiatives.
- Define, track, and report on key performance indicators and success metrics to measure the effectiveness and return on investment of transformation efforts.
- Provide expert consultation and coaching to project teams and regional leaders on change methodologies and process improvement best practices.
- BA/BS degree in Business, Organizational Development, Industrial/Organizational Psychology, or a related field.
- 7+ years of experience in business process analysis, re-engineering, or operational excellence roles, ideally within a retail environment.
- Demonstrated expertise in leading large-scale organizational change initiatives.
- Proven ability to analyze complex processes, identify root causes of inefficiencies, and design practical, scalable solutions.
- Exceptional communication, presentation, and influencing skills, capable of engaging and building rapport with diverse stakeholders from front-line teams to senior executives.
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Experience integrating change management activities into project and program plans.
- Ability to thrive in a multifaceted, fast-paced, and often ambiguous environment, managing multiple priorities effectively
- Master's degree in a relevant field.
- Familiarity with retail management processes (e.g., account management, partner enablement, demand generation, etc.).
- Experience working in a regional role as part of a global organization.
- Certification in change management (e.g. Prosci) or process improvement (e.g. Lean Six Sigma Green/Black Belt).
- Experience with agile delivery models.
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