F5 Senior Manager People Operations – Americas 

United States, Washington, Seattle 

220973703

our People & Culture organization — reshaping how employees connect with HR to make every interaction more intuitive, efficient, and meaningful. AsSenior Manager, People Operations – Americas, you’ll play a critical role in bringing that vision to life.

Reporting to theSenior Director of People Experience

Lead Regional People Operations

• Oversee the delivery of core HR services across the Americas — including onboarding, policy guidance, and employee lifecycle support — spanning multiple countries across North, Central, and South America. You’ll directly manage teams based in the US and Mexico, who are responsible for supporting the full region, ensuring consistent service delivery, operational excellence, and a seamless employee experience.

Scale with Purpose

• Design and implement a shared services model that supports rapid growth and evolving business needs. Leverage platforms like Workday and ServiceNow to drive automation, enable self-service, and reduce manual effort — creating space for strategic, high-impact work.

Drive Operational Excellence

• Continuously improve processes to enhance speed, accuracy, and employee experience. Standardize workflows across the region while ensuring compliance with local labor laws. Champion a culture of continuous improvement and data-driven decision-making.

Collaborate Globally, Execute Locally

• Partner with global operations leaders to co-create scalable, globally aligned processes. Balance global consistency with regional nuance to deliver solutions that are both efficient and locally relevant.

Develop and Empower Talent

• Lead, coach, and grow a distributed team of HR operations professionals. Foster a high-performance culture rooted in accountability, service excellence, and innovation.

Use Data to Lead

• Leverage operational metrics, employee feedback, and service data to identify opportunities, inform decisions, and shape the future of People Operations. Collaborate with cross-functional PX teams to deliver integrated, insight-driven solutions.

Qualifications

• 8+ years of experiencein HR Operations, Shared Services, or People Experience roles, with at least4 years leading regional or multi-site teamsin dynamic, fast-scaling organizations.

• Demonstrated success inbuilding and scaling shared services modelsthat support growth, complexity, and global alignment.

• Strong command ofHR technology platforms, especially Workday and ServiceNow, with a track record of driving automation and self-service adoption.

• Deep understanding oflabor laws and complianceacross the US and Mexico, with experience navigating regulatory requirements in multi-country environments.

• Proven ability todesign and optimize processesthat improve efficiency, reduce manual work, and enhance employee experience.

• Skilled indata-driven decision-making, using metrics and feedback to inform strategy and continuously improve service delivery.

• Exceptionalleadership and stakeholder managementskills, with the ability to influence across functions and geographies.

• A mindset rooted incontinuous improvement, service excellence, and operational rigor.