Td Bank Manager Corporate Insurance Claims 

Canada, Ontario, Toronto 

213962387

Toronto, Ontario, CanadaTD General

$76,800 - $115,200 CAD

Job Description:

The team also acts as a center of expertise by:

• Advising on risk-appropriate insurance requirements in vendor contracts and RFPs.
• Supporting M&A due diligence to ensure appropriate strategic insurance responses throughout transactions.

Job Purpose

This role manages complex insurance claims, acting as a key liaison among internal stakeholders, insurers, and external service providers. The incumbent will drive resolution strategies for significant claims, offer technical guidance, and contribute to proactive risk control measures.

Key Accountabilities

• Lead the management of complex claims (e.g., liability, property, cyber, fraud / crime, professional liability, Directors & Officers' liability).
• Represent the bank in alternate dispute resolution forums, including mediations, pre-trials, and trials.
• Act as primary contact with insurance carriers, TPAs, adjusters, and internal stakeholders (e.g., Risk, Legal, HR, Sourcing, Marketing, and Real Estate).
• Report and log claims in the internal operational loss reporting system according to threshold criteria.
• Maintain claim reserves and provide quarterly reporting to Finance on complex matters.
• Identify emerging claims trends and recommend risk control measures.
• Develop business cases to support investment in risk mitigation initiatives.
• Engage with business units to socialize risk recommendations and build alignment.
• Deliver presentations and communications to stakeholders and management.
• Respond to routine certificate of insurance requests and coordinate policy issuance with brokers and business units.
• Consult on insurance clauses for key contracts in areas such as SSG, lending, leasing, marketing, and real estate.
• Provide strategic guidance based on industry and enterprise-level awareness.
• Contribute to internal knowledge sharing and continuous process improvement.

Required Skills & Experience

• Proven experience managing moderate to complex claims with significant financial exposure.
• Strong analytical and financial acumen, with the ability to interpret data and inform decisions.
• Effective communicator with strong written and verbal skills; adept at influencing across functions.
• Highly organized and comfortable navigating fast-paced, high-pressure environments.
• Independent and proactive, with a demonstrated ability to drive outcomes through ambiguity.
• Experience coaching or mentoring others is an asset.
• Adept at building cross-functional relationships to support enterprise objectives.

Additional Information

• Reports to a senior leadership role.
• May be required to manage vendor relationships and support enterprise-level risk initiatives/

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Sans Objet