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Capital One Agency Operations Associate - Loan United States, Virginia, Arlington 207711100
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Responsibilities
service to borrowers, investor contacts, attorneys, auditors and internal partners.
Perform critical loan and investor level loan maintenance in the loan servicing system such as payoffs, defeasances, customer auto-debits and investor transfers with strong attention to detail and high accuracy.
Manage payment of post-closing fees to attorneys, investors and third parties
Review and analyze loan documents to ensure accurate loan data
Craft audit responses utilizing business acumen and knowledge to support various departments within the business
Assist and coordinate on various projects, including technology-based, data integrity, remediation, and efficiency-enhancing
Initiate and support internal reporting and metrics tracking, including tracking project performance and remediation activity.
Actively manage and seek resolution for payments held in suspense.
Assist in initial and ongoing review of departmental procedures.
Assist and coordinate on various projects, including technology-based, data integrity, remediation, and efficiency-enhancing.
Basic Qualifications
Bachelor’s Degree or Military Experience
At least 1 year of experience in financial services
Preferred Qualifications
2+ years of Commercial Bank Operations, Loan Servicing, Risk, Compliance or Government Sponsored Entities (GSE) experience
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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