Microsoft Principal Cloud Solution Architect 

Taiwan, Taoyuan City 

206678635

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience
• 15+ years experience working in a customer-facing role (e.g., internal and/or external).
• 10+ years experience working on Cloud projects
• Technical (Architect Level) Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

• You will develop relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates as well as be the Voice of the Customer and share insights and best practices and connect with Engineering teams to remove blockers.
• You will provide feedback & insights from customers/partners back to the relevant MS teamsincluding Product Groups, to enable continuous improvement.
• You will deliver excellence as you own your committed pipeline and ensure delivery in alignment with customer expectations
• You will develop opportunities to drive Customer Success business results byworking with technical decision makers to ensure they understand Microsoft's Azure Infrastructure services required to operate AI solutions at scale, inclusive of value proposition and how they get value from their investment in the Microsoft technology.
• You will run Architectural Design Sessions to build plan for implementing solution –governing design in line with customer business goals and their technical environment as you use CAF Landing Zones to rapidly enable migrations, help build customer resiliency in priority areas including Networking, Zonal/multi-region and Security and prepare our customers for AI Innovation.
• You willidentify resolutions to issues blocking go-live of customer success projects by leveraging Azure Infrastructure technical subject matter expertiseand lead technical conversations with customers to drive value from their Microsoft investments and deliver all work according to MS best practices and policies.

• Successful candidate possesses:

  • Industry (eg. BFSI) knowledge and experience in technical leadership.
  • Track record of driving customer/partner success at enterprise level.
  • Communication and presentation skills to drive CXO level conversations.
  • Ability to connect business and technology areas and drive improvements.
  • Experience in developing and expanding relationships with key stakeholders.
  • Ability to anticipate and manage business and technical risks.

You will demonstrate a Self-Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals