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Philips Field Service Technician 
Spain, Community of Madrid, Madrid 
204532994

24.06.2024
Field Service Technician


Field Service Technician.

Your role:

  • Identify stakeholders in other departments, outside radiology, to establish a cooperative interaction.

  • Interactions with different hospital departments to understand workflows and help in order to fit the customer needs.

  • Deliver remote and on-site support of the customer, on-site coverage & technical assistance

  • Provide vital link in the escalation process to Remote Support Centre (RSC), maintaining problem ownership

  • Update technically documentation concerning sites

  • Set the highest standards for customer communication and documentation/ paperwork/ reports

  • Actively adhere to company Working Practices and Health & Safety guidelines

You're the right fit if you have:

  • Technical University degree

  • Experience with PACS and/or RIS Health products - advantage

  • Basic experience with Oracle or SQL databases, Unix & Windows

  • Experience of working remotely supporting Software- advantage

  • Language skills: Native Spanish, Advanced English

  • Team player, excellent communication and interpersonal skills


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