JPMorgan Asset Management – Client Support Spectrum 

Taiwan, Taipei, Taipei 

20273540

As an Product Owner Analyst in the Client Support Spectrum Delivery Team, you will be a highly skilled and motivated Product Owner for the Asset Management Spectrum Delivery team. You must have excellent analytical and problem solving skills. You will be responsible for completing analysis on new application development, performing root cause analysis, increasing engagement with our internal clients, improving data quality and controls on the platform. The role requires a collaborative approach with our internal clients, and other stakeholders (Sales, Client Service, Finance, MIS/Business Intelligence, Business Management, Technology Marketing, and Product).

Job Responsibilities

• Undertake business process engineering initiatives - Apply critical thinking to troubleshoot issues, proactively identify and develop new ideas / innovations that will add value to the business and team
• Provide deep knowledge of application / data servicing flows and requirements to facilitate planning and execution
• Track user adoption and able to visualize user behavior patterns for business dashboard presentation
• Interact proactively with internal stakeholders to understand business needs and draw up requirements
• Prioritize and drive enhancements effectively that are meaningful to users
• Initiate / support various global projects - develop and manage projects, ensure timely quality deliverables and report project progress
• Execute ongoing release management to continuously enhance the solution; act as a link between the business stakeholders and Technology / vendor during the design, build, test and implementation phases

Required qualifications, capabilities and skills

• Experience as Product Owner / Product Manager is required
• Ability to delve into details with a view to proactively solve issues, develop new ideas and add value to existing functions
• Strong project management skills, and experience implementing tech projects to deliver automation and improved processes having supported user testing, training, support
• Ability to multi-task and manage competing priorities / workflows
• Can do attitude to take on new challenges and succeed
• Ability to build relationships across global teams
• Ability to explain complex ideas and methods to business partners is essential

Preferred qualifications, capabilities and skills

• Good understanding of Investment Management Business, Mutual Funds, Managed Accounts, and/or Separate Accounts preferable
• Working experience in Digital Banking is helpful
• Strong academic background with project experience accreditation is preferable with proven record of success
• Strong Microsoft office skills (Word, Excel, PowerPoint)
• In depth knowledge in process design and management
• Excellent communicator (written and verbal) with strong interpersonal skills