Qualcomm Support Engineer 

United States, California, San Diego 

202436793

Job Area:

Engineering Services Group, Engineering Services Group > Support Engineering

As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space.

Minimum Qualifications:

• Bachelor's degree and 1+ year of Support Engineering or related work experience.

Associate's degree and 2+ years of Support Engineering or related work experience.

High School Diploma or equivalent and 3+ years of Support Engineering or related work experience.

*Completed advanced degree in a relevant field may be substituted for up to one year (Master’s = one year) of work experience.

Preferred Qualifications:

• Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Engineering, or related field.

• Certification in Electronics or related area.

• Military experience or training in electronics field (Rank E5+ 1 year).

• 3+ years of experience with digital HW, SW, and/or analog RF troubleshooting and debugging.

• 3+ years of experience in a lab environment.

• 1+ year in a leadership role with or without direct reports.

• 1+ year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).

Principal Duties and Responsibilities:

• Performs organizational or low-level development and process and/or product test support tasks. Executes modifications and revisions of electronic parts, software, system, components or circuitry with some supervision.

• Provides layout and design support for engineers and recommendations for midsized projects with some guidance.

• Installs, upgrades, configures, and helps operate company products and/or components based on specifications, tolerances and reliability. Monitors product performance and analyzes moderately complex failures or malfunctions.

• Gathers and integrates data and information from stakeholders to understand simple specifications and develop basic solutions.

• Collaborates with individuals inside own team and across other teams to complete project work while managing and executing individual project priorities, deadlines, and deliverables.

Level of Responsibility:

• Works independently with minimal supervision.

• Decision-making affects direct area of work and/or work group.

• Requires verbal and written communication skills to convey complex information. May require basic negotiation, influence, tact, etc.

• Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range:

$31.94 - $47.92