Intuit Senior Manager CX Operations - Contact Centre 

Australia, New South Wales, Sydney 

198770009

• Strong Contact Center experience
• Strong communication (verbal and written) and interpersonal skills
• Ability to influence and manage in a matrix environment
• Broad end-to-end supply chain and operations process knowledge
• Persistence and focus to drive results and continuous improvement
• Proven experience as a cross-functional leader, preferably in a tech environment, and have managed a high performing team with strong analytical skill sets.

What You Will Bring

• Degree in supply chain management or related technical discipline; equivalent work experience will be considered
• 5+ plus years in Contact Center Management and operations planning with strong data and analytics experience
• Love data, analytics, and can derive insights quickly from complex sets of data. Have knowledge of data analysis tools