Yotpo Account Manager SMB 

Canada, Ontario, Toronto 

19645292

As a Yotpo , you will drive incremental revenue by strategically partnering with existing customers in our SMB portfolio. You will sell additional products and/or expand the scope of existing packages, while navigating sales cycles across multiple product offerings.

You will:

• Serve as a trusted advisor to our clients, educating them on the value of a consolidated eCommerce stack.
• Maximize revenue with current customers by identifying needs and customer pain points, selling additional/relevant products and services, and expanding existing packages.
• Continuously identify creative strategies to engage clients and close incremental revenue, managing cross-sales cycle from lead to close.
• Evangelize Yotpo’s vision and products, tailoring its presentation to the needs of different customer types.
• Partner cross-functionally with Customer Success, Product, Marketing, and Operations to optimize customer experience and business outcomes.
• Utilize Sales CRM tools to track sales progress as well as forecast and prioritize to achieve quarterly quota goals.
• Understand and learn about the e-commerce industry, including competitive product offerings.

About you:

• 2+ years experience managing a full sales cycle.
• Demonstrated ability to perform well in a highly dynamic, rapidly changing environment.
• Excellent organizational and interpersonal skills.
• Outstanding written and verbal communication.
• Track record of over-achieving sales targets.
• Ability to utilize Sales CRM tools (we use SalesForce).

About Yotpo Canada:

• Company sponsored RRSP matching.
• 100% coverage of additional benefits programme.
• Equity in options.
• Individualized career development, rewards and recognition.
• Wellness and philanthropic programming and events.
• We are working in a hybrid capacity, spending 3 days per week in our Toronto office.