JPMorgan Control Management – Employee Compliance Program- Executive Director 

United States, Texas, Plano 

186370474

Join JP Morgan as a Employee Compliance Control Manager at the Executive Director level and be part of a team that ensures strong and consistent controls observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm.

Job summary:

As an Executive Director, key senior control manager, (1Line of Defense) and thought leader in the Employee Compliance Program, you will be responsible to lead, manage, and execute the requirements across the Consumer & Community Bank. You will lead an initiative-taking risk and control culture as the Executive Director of Control Management within CCB covering Employee Compliance. Control Management maintains a strong and consistent control environment through a joint accountability model with each line of business to mitigate operational risk. The team supports risk and control management for Employee Compliance, Employee Related Practices, and Consumer & Community Banking Human Resources. This is a critical and high-profile role – responsible for developing, elevating, and leading program strategy CCB Employee Compliance control program. The role will require excellent communication, collaboration, and partnership skills to influence key discussions and influence with a wide variety of stakeholders, often at a senior executive level. This role resides within the CCB Control Management Organization and reports to the Head of CCB Conduct Risk Governance. The Leader will enable/ support a proactive risk and control culture by identifying opportunities to initiate new controls capabilities or enhance existing control programs. The successful execution of responsibilities requires the ability to influence outcomes, partner, and effectively communicate across CCB as well as other business control teams, business units, and support functions.

Job responsibilities:

• Analyze existing control environment, to identify strategic opportunities to strengthen the control environment for Employee Compliance, such as for calibration, standards compliance, governance, and innovation.
• Manage control-related activities, including risk and control self-assessments, risk event data occurrences, and new business initiatives and provide control related due diligence to business units to foster a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols.
• Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions to implement consistent and rigorous operational risk practices and Control programs.
• Help establish control frameworks, governance and reporting for new and emerging areas of the businesses, with the objective of ensuring consistency and sustainability across business organizations.
• Develop senior management stakeholder relationships with Control Management Programs (e.g. Office of Legal Obligations, Control and Operational Risk Evaluation) and 2^ndLine Compliance and Operational Risk functions where there are significant dependencies.
• Lead discussions, engage, and collaborate with the “Community of Practice” – accountable senior business executives, across lines of businesses, across corporate functions, compliance, legal, and other coverage partners to calibrate and clearly articulate the risk levels within the firm’s compliance risk framework.
• Manage and motivate a set of matrixed and direct individuals in executing initiatives to reduce financial loss, regulatory exposure, and reputational risk.

Required qualifications, capabilities, and skills:

• Bachelor’s degree or equivalent experience required.
• 10+ years of financial service experience in controls, audit,
• Communication/presentation - excellent written and verbal communication skills with an ability to ability to develop structure, solve complex problems in a pragmatic and balanced way, and ensure resolution with senior stakeholders.
• Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results oriented environment.
  • Problem solving / Analytical skills - solid critical thinking, diligence and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions and develop timely and sustainable solutions using AI and LLM
  • Implementation skills : Writing Action Plans, Procedures, Change Management .

Preferred qualifications, capabilities, and skills:

• Experience in compliance preferred.
• Experience in risk management preferred.
• Elevated level of professionalism, meticulous, strong organizational, strong analytical, strong critical thinking, and multi-tasking skills
• Excellent MS Office skills (PowerPoint, Excel, Word)