Microsoft Solution Specialist Manager People Unified Support 

Japan, Chiyoda 

186242055

Key Capabilities:Individuals in the Specialist Manager role should be able to demonstrate the following capabilities:

• Sales Planning & Execution -Ability to: Define & execute plans to meet strategic & financial targets; Skilled in leveraging sales methods such as Business Value Assessments & 3-Horizon modelling, coaching sellers how to leverage such methods to differentiate business value with customers
• Scaling & Collaboration -Ability to: Influence across organizational boundaries & drive collaboration; Skilled in account planning, sales attach motions, stakeholder management, relationship building & compete strategies, coaching sellers in such skills to enable customer outcomes & drive customer satisfaction
• Go To Market (GTM) Expertise -Ability to: Coach sellers to lead compelling digital transformational conversations with customers; Skilled in leveraging GTM assets, motions & knowledge, across Support Sales and other Solution Areas, & guiding sellers to leverage in conjunction with business, industry & competitive insights
• Sales Excellence -Ability to: Drive seller accountability to successfully meet sales targets & expected operational standards; Skilled in driving seller discipline in qualification, pipeline hygiene & close planning, coaching appropriately on execution of required sales processes, methods & tools
• People & Culture Leadership -Ability to: Develop diverse, inclusive teams, role modeling excellence in driving clarity, generating energy & delivering success through empowering others; Skilled in: hiring, coaching, team & talent building & change management
• Language

Required/Minimum Qualifications

• 7+ years of technology-related sales or account management experience
• OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years of technology-related sales or account management experience.

Additional or Preferred Qualifications

• 9+ years of technology-related sales or account management experience
• OR Bachelor's Degree in Information Technology, or related field AND 8+ years of technology-related sales or account management experience
• OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience.
• 6+ years of solution or services sales experience.
• 3+ years of people management experience.

Key Responsibilities:

• Sales Planning & Execution– Contributes to strategic planning with One Microsoft peers & aligns team plans accordingly. Coaches sellers on how to drive deployment & create business value for customers, driving sellers to develop transformational Consulting propositions & helping close deals.
• Scaling & Collaboration– Steers Support Specialists to collaborate with One Microsoft peers, especially on attach motions which are critical to Support Sales & Solution Area sales pursuits, coaching them to engage effectively across organizational boundaries to help realize customer outcomes.
• Support Sales Go To Market Expertise– Coaches Specialists on business & industry insights, driving them to leverage Support Sales and Solution Area assets & motions to drive transformational customer conversations, partnering with BG Leads to execute.
• Sales Excellence –Oversees the end-to-end business for assigned territory, ensuring sellers meet sales targets & operational standards. Ensures sellers execute effectively per Microsoft selling processes & methods.
• People & Culture Leadership –