KLA Server Installation Engineer 

Taiwan, Kaohsiung 

182952083

The successfulData Hub
Server Install Engineer

Responsibilities:

• Following KLA procedures to provide consistent results within specified cycle and complete KLA server installations at customer sites
• Working directly with the local service teams to verify the KLA server performance is meeting spec, tools can successfully establish connection with the server
• Reporting on the post install quality issues, that includes but is not limited to OOBQ, issues that impacted the CT and work with HQ teams to standardize the issues
• Diagnosing and solving problems related to server installation as well as problems related to tool to servercommunication.
• Gathering lessons learned that are based on the past server installations, channeling the lessons learned to product engineer with the aim of improving service documentation
• Providing global support during product ramp, including early shippers/beta launches, and actively contributing to validation efforts aimed at identifying areas for improvement and fine-tuning the performance of our server products.
• Delivering hands on training to local service teams and providing critical issue support to field teams, both during the development phase and after the release of our server products.
• Taking ownership of small-scale projects related to server installations, leading them to successful completion within specified timelines, and driving continuous improvement initiatives.
• Performing detailed analysis, fixing complex issues, and creating best known methods (BKMs) that serve as comprehensive guides for operating and maintaining our released server products.
• Identifying areas for improvement in knowledge data and systems, tapping into your expertise to recommend and implement enhancements that enhance the performance and reliability of our server products.
• Demonstrating system-level troubleshooting experience, confidently addressing technical challenges and delivering effective solutions to ensure optimal performance of our server products.
• Includes up to 75% travel – domestically and internationally.

Minimum Qualifications

• Server Networking: Understanding of TCP/IP fundamentals and knowledge of protocols, including DNS, DHCP, HTTP, LDAP, and SMTP.
• Platform knowledge: knowledge of one or more flavors of Linux, such as SuSE, RedHat, CentOS, or Ubuntu.
• Orchestration: Experience with containerization technologies like Docker and orchestration platforms like Kubernetes, with the ability to solve issues associated with these technologies.
• Communication and Influence: Excellent organizational and time management skills, with the ability to prioritize and multitask effectively.
• Standout colleague: Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• Adaptability: Passion for continuous learning and the ability to adapt to new technologies and tools in a fast-paced industry.
• Education: Bachelor's or Master's degree in Computer Engineering, Electrical Engineering, Computer Science or a related field.
• Experience: Minimum of 1-3 years of experience working with orchestration platforms, configuration management, server networking. IT experience is a plus