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Citi Group CTSM KL – Wealth Management Senior Analyst 
Malaysia, Kuala Lumpur 
181361744

25.06.2024
Job Description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Citi Global Wealth (CGW)

We’re currently looking for a high caliber professional to join our team as(Internal Job Title: Ops Sup Analyst 2 - C10 -C10) based in Kuala Lumpur, Malaysia.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • (Optional) We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  • We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

  • Responsible to work with multiple stakeholders to automate manual processes and provide digital solution. The candidate will require to understand the business process and data sources to provide business requirement to technology team. The candidate will expect to perform UAT and PAT.
  • Responsible for business & data analysis to support the business nature / process. This process will involve review and understand data elements, manage raw data source files, convert raw data source files to system input files (predefined system format)
  • Responsible to identify data source issues if any and proactively work with business units and technology teams to ensure no impact to the business operations
  • Provide data consultation services to business users and technology teams to support operation functions
  • Document exception findings, tracking of corrective actions
  • Prepare trend analysis and surveillance reports for management reporting
  • Continuously seek process improvement to enhance efficiency of the surveillance monitoring process, and to address process / compliance gaps
  • Provide backup to other team members in their absence
  • Review and update of policies and unit procedures
  • Implement processes and procedures according to the business / compliance requirement.
  • A person in this role has a passion to work with business and technology in automating manual processes and building digital solution for the business users. He/she is methodical, analytical, open minded and able to meet project timeline / SLA.
  • SQL query skill set is mandatory.
  • VBA, Python skill set is highly desirable.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

  • 4 to 6 years relevant experiences in banking technology / business analysis field
  • Able to write VBA code to automate manual reports / processes
  • Good understanding of Big Data solution / related knowledge would be an advantage
  • Good understanding of audit and compliance functions in banking industry
  • Able to write python code, good understanding python pandas/NumPy module is an added advantage.
  • Good understanding of wealth management products (Investment, Insurance and FX product

Operations - CoreOperations Support


Time Type:

Full time

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