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Citi Group CTSM KL – Business Analyst Wealth Management 
Malaysia, Kuala Lumpur 
123116139

31.12.2024

In this role, you’re expected to:

  • Responsible to work with multiple stakeholders to automate manual processes and provide digital solution. The candidate will require to understand the business process and data sources to provide business requirement to technology team. The candidate will expect to perform UAT and PAT.
  • Responsible for data analysis and data quality check to support the business nature / process.
  • Responsible to identify data source issues if any and proactively work with business units and technology teams to ensure no impact to the business operations.
  • Operate within agreed business SLAs and confidentiality standards.
  • Provide data consultation services to business users and technology teams to support operation functions.
  • Prepare trend analysis and surveillance reports for management reporting. Document exception findings, tracking of corrective actions.
  • Continuously seek process improvement to enhance efficiency of the surveillance monitoring process, and to address process gaps.
  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
  • Consistently demonstrates clear and concise written and verbal communication skills.
  • Provide backup to other team members in their absence.
  • Review and update of desk procedures.
  • Implement processes and procedures according to the business / compliance requirement.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

  • At least 2 - 3 years of banking experience in consumer banking technology / business analysis field.
  • SQL query skill set is mandatory.
  • Able to write VBA/Python code to automate manual reports / processes.
  • Project and Change Management experience.
  • Good understanding of Big Data solution / related knowledge would be an advantage.
  • Good understanding of audit and compliance functions in banking industry.
  • Self-motivated and detail oriented.
  • Proven organization and time management skills.
  • Demonstrated problem-solving and decision-making skills.

Education:

  • Bachelor’s degree or equivalent in IT / Computer Science / Data Science & Analytics
  • Mandatory: Strong in SQL, understand database table structures and data elements, experience in automate manual processes

Risk Management


Time Type:

Full time

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