SAP Associate Solution Support Engineer - BTP 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

178715827

What You'll Do

Some of the
technologieswe support include, but are not limited to:

• ABAP Tools
• Output Management
• Data & Knowledge Management
• Cloud Identity Services
• Upgrades

Responsibilities

• Investigate, analyze complex, real world, unique problems; and resolve critical system issues By thinking independently and applying effective problem-solving skills.
• Technical problem solving & debugging.
• Recommend known technical solutions and develop workarounds for corrective action.
• Properly document communications and actions for customer issues in our CRM system.
• Use SAP and third-party tools to diagnose problems directly on customer systems.
• Participate in Weekend shifts as scheduled.
• Master SAP software that is being used by industries, governments, and multinational companies.

What You Bring

• University degree or College diploma program in Computer Science, Business, Technology, or Mathematics is a plus. We encourage candidates and fresh. graduates from all academic backgrounds to apply.
• 0-2 years professional experience.
• Strong IT affinity is a must to assess, research, and troubleshoot while collecting. information about customer issues.
• Strong communication and customer service skills.
• High proficiency in English (spoken, written and customer management).
• Having programming skills is preferred.
• High level of analytical skills.
• Open and professional communication style.
• Strong team player who learns and adapts quickly.
• Enjoy and derive satisfaction from direct interfacing with customers.

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