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Honeywell Manager Strategic Account Managers 
United States 
176089886

18.09.2024
JOB DESCRIPTION
Key Responsibilities:
  • Provides day-to-day leadership to the SAM team, including mentoring and coaching
  • Primary point of contact for all Strategic Account team communication, engagement or activities – working with Sales leadership, be the voice of customer voices within Onity, be the voice of Onity with all strategic customers
  • Oversees SAM compliance of all contractual requirements and assures that all KPIs are met
  • Primary partner with ONITY divisions (customer service, engineering, operations, finance/billing, technical support) working with the SAMs to engage appropriate subject matter experts to provide complete resolution to any client inquiries and/or problems.
  • Working with Sales leadership, involved in setting strategic plans and business growth strategies and/or, where appropriate, identifying cost efficiency opportunities for all strategic accounts
  • Ensures SAMs conduct timely (quarterly) business reviews with appropriate stakeholders ensuring forward account momentum
  • Exhibits a robust communication strategy and ensures accuracy of messaging (written and verbal) both internally and externally
  • Provide the annual plan for the Strategic Accounts in coordination and cooperation with Sales leadership and geographic Onity sales/support offices worldwide
  • Works with the wider Onity leadership team to provide a single communications strategy/voice. Is able to interrogate analytics to identify opportunities for sales growth, product change and/or innovation.
  • Travel to communicate Strategic Account vision to extended teams, and to engage with SAMs in strategic Global Account planning
  • Must model the capabilities of an ‘Executive Sales Professional’ to sales colleagues, and be a mentor and guide when appropriate.

Metrics, Accountability, & Measurement:

  • Account success measured as increased sales, lowered costs, higher MFA/promoter score
  • Increased sales opportunities with corporate-managed and franchised accounts under property flag

More Information On Supra/Onity:

  • Honeywell acquired Onity in December 2023 as part of its $4.95 billion purchase of Carrier Global's Global Access Solutions business. Onity is a global leader in access control and offers electronic locks, mobile credentials, and other access solutions for a variety of industries, including hospitality, commercial, senior living, education, and self-storage.
  • This transaction strengthens Honeywell's alignment of its portfolio around three compelling megatrends, including automation, and complements Honeywell's Building Automation segment.
  • The acquisition brings differentiated software capabilities through the addition of three respected brands to Honeywell's portfolio: LenelS2, a leader in commercial and enterprise access solutions; Onity, which offers electronic locks, specifically hospitality access and mobile credentials; and Supra, which specializes in cloud-based electronic lockboxes and scheduling software.
  • More information can be found here: https://www.onity.com/en/us/
YOU MUST HAVE:
  • 12+ years of Strategic Account Management working for a major industrial, electronics, networking or consumer products firm
  • Bachelor's Degree (BusinessAdministration, Engineering (Systems), Computer Science) from a respectableinstitution
  • Hospitality industry experience
  • Lock/electronic lock solutions experience
  • Strong interpersonal communication experience, able to workeasily with all layers of complex organizations (including franchise owners)
  • Highly organized yet flexible/adaptive skillset – able tojuggle multiple balls at once without a single drop
  • Must be willing to travel 50% (domestic)
WE VALUE:
  • MBA
  • People leadership/management experience
Additional Information
  • JOB ID: HRD240108
  • Category: Sales
  • Location: Arizona,United States
  • Exempt