Key Responsibilities: - Provides day-to-day leadership to the SAM team, including mentoring and coaching
- Primary point of contact for all Strategic Account team communication, engagement or activities – working with Sales leadership, be the voice of customer voices within Onity, be the voice of Onity with all strategic customers
- Oversees SAM compliance of all contractual requirements and assures that all KPIs are met
- Primary partner with ONITY divisions (customer service, engineering, operations, finance/billing, technical support) working with the SAMs to engage appropriate subject matter experts to provide complete resolution to any client inquiries and/or problems.
- Working with Sales leadership, involved in setting strategic plans and business growth strategies and/or, where appropriate, identifying cost efficiency opportunities for all strategic accounts
- Ensures SAMs conduct timely (quarterly) business reviews with appropriate stakeholders ensuring forward account momentum
- Exhibits a robust communication strategy and ensures accuracy of messaging (written and verbal) both internally and externally
- Provide the annual plan for the Strategic Accounts in coordination and cooperation with Sales leadership and geographic Onity sales/support offices worldwide
- Works with the wider Onity leadership team to provide a single communications strategy/voice. Is able to interrogate analytics to identify opportunities for sales growth, product change and/or innovation.
- Travel to communicate Strategic Account vision to extended teams, and to engage with SAMs in strategic Global Account planning
- Must model the capabilities of an ‘Executive Sales Professional’ to sales colleagues, and be a mentor and guide when appropriate.
Metrics, Accountability, & Measurement:
- Account success measured as increased sales, lowered costs, higher MFA/promoter score
- Increased sales opportunities with corporate-managed and franchised accounts under property flag
More Information On Supra/Onity:
- Honeywell acquired Onity in December 2023 as part of its $4.95 billion purchase of Carrier Global's Global Access Solutions business. Onity is a global leader in access control and offers electronic locks, mobile credentials, and other access solutions for a variety of industries, including hospitality, commercial, senior living, education, and self-storage.
- This transaction strengthens Honeywell's alignment of its portfolio around three compelling megatrends, including automation, and complements Honeywell's Building Automation segment.
- The acquisition brings differentiated software capabilities through the addition of three respected brands to Honeywell's portfolio: LenelS2, a leader in commercial and enterprise access solutions; Onity, which offers electronic locks, specifically hospitality access and mobile credentials; and Supra, which specializes in cloud-based electronic lockboxes and scheduling software.
- More information can be found here: https://www.onity.com/en/us/
YOU MUST HAVE: - 12+ years of Strategic Account Management working for a major industrial, electronics, networking or consumer products firm
- Bachelor's Degree (BusinessAdministration, Engineering (Systems), Computer Science) from a respectableinstitution
- Hospitality industry experience
- Lock/electronic lock solutions experience
- Strong interpersonal communication experience, able to workeasily with all layers of complex organizations (including franchise owners)
- Highly organized yet flexible/adaptive skillset – able tojuggle multiple balls at once without a single drop
- Must be willing to travel 50% (domestic)
WE VALUE: - MBA
- People leadership/management experience
Additional Information - JOB ID: HRD240108
- Category: Sales
- Location: Arizona,United States
- Exempt