Microsoft Technical Program Management IC3 

Taiwan, Taoyuan City 

175792906

Required Qualifications:
• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
o OR equivalent experience
• 2+ years experience managing cross-functional and/or cross-team projects
• Experience in Program Management and Technical Delivery roles driving cloud solutions for customers in the Enterprise segmentPreferred Qualifications:
• Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
o OR equivalent experience
• 6+ years experience managing cross-functional and/or cross-team projects
• 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).
• Hands-on experience with delivery and technical knowledge of migration and modernization to Azure or other cloud platforms for the Windows Server, SQL Server, Linux, PostgreSQL, .NET/Java technical stack
• Working knowledge of tools, platforms, and practices for this execution
• 5+ years experience working in a customer-facing role (e.g., internal and/or external)
• 5+ years experience leading or key contributor to technical projects, teams, or functions

As a Delivery Excellence Technical Program Manager within the Global Cloud & AI Platforms Customer Success organization, you will drive Technical Migration and Modernization programs through the Cloud Accelerate Factory and have accountability for overall program goals and objectives.• You will oversee programmatic engagements with the Factory as the Technical Program Manager with overall accountability for achieving the revenue, delivery excellence, and other KPIs defined for the program

• You will lead the team in designing scalable processes for enabling operational efficiencies and driving effective communications with stakeholders. Your team will be the single source of truth for ACR tracking, analysis, and reporting aligned with Finance for the assigned programs

• You will own accountability for the driving the highest levels of Delivery Excellence across all Factory engagements for the programs – aligned with CE&S standards, processes, and tools for Customer Experience. This includes accountability for driving quality of execution for the Factory PM and Delivery Management functions

• You will manage and drive effective weekly communications from leadership to field and Corp stakeholders as needed for the program. You will drive impactful Winwire practices, content management for Factory collateral, through effective integration with Marketing stakeholders.

• You will serve as an effective thought leader along with your team to gather the Voice of the Customer and Field and leverage those insights to shape Delivery offerings for the Cloud & AI Platforms business. You will provide Delivery Excellence SME and thought leadership to stakeholders across the GCS and CE&S organizations.

• You will foster a continuous self-learning culture and drive technical intensity, to enable customers to realize desired business outcomes, including innovation. Model impactful community engagement, sharing learnings and best practices, and coach inclusivity.