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JPMorgan Fund Servicing Manager - Vice President 
India, Karnataka, Bengaluru 
173837849

25.06.2024

Job Summary

As a Fund servicing manager - Vice President you will overall responsibility for the Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions work with the ED & MD to develop goals for the team and ensure they are reached, Oversight of day to day operation of a team within Investment Operations responsible trade booking, settlement, cash & positions and market value reconciliations, break research and resolution, credit facilities life cycle management and client issue management

Job Responsibilities

  • Overall responsibility for the Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions
  • Work with the ED & MD to develop goals for the team and ensure they are reached
  • Oversight of day to day operation of a team within Investment Operations responsible trade booking, settlement, cash & positions and market value reconciliations, break research and resolution, credit facilities life cycle management and client issue management
  • Overall responsibility for the Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions
  • Work with the ED & MD to develop goals for the team and ensure they are reached, Review daily/monthly work process for team members, including daily and monthly checklists and see that all tasks are completed
  • Ensuring that all staff are aware of daily tasks and deadlines are met, Streamline team processes when needed
  • Effectively communicating instructions from VP to team, Timely escalation of any potential issues to ED & MD
  • Assist in determining feasibility of new products and services, Ensures deliverables are met / Signs off on new business and Service level agreements (SLA)
  • Ensure Controls are adhered to and refreshed quarterly, Implementation of new funds to be on-boarded & Cross team training.
  • Regular group meetings with the Group Managers to ensure constant communication and feedback about the overall Bank Loans operations performance
  • Communicate with other areas in JPM Fund Services Client Service, Product, Sales, Portfolio Accounting, Technology
  • Responsible for ensuring a standardized and efficient process, Participate in the development of goals and execution of strategies within the department.
  • Complete understanding of the NAV delivery process
  • Ability to interface with management and clients
  • Demonstrate ability to proactively identify issues and implement solutions.
  • Strong organizational skills, concern for quality & accuracy and working to strict deadlines
  • Excellent interpersonal skills, customer service orientation

Required qualifications, capabilities and skills

  • A Bachelors Degree or equivalent experience is preferred with typically 5 or more years experience in operations or related function
  • A minimum of 4 years management experience, Third level finance related study or accounting qualification is desirable
  • Detailed working knowledge of financial data providers such as Bloomberg, Financial Times Interactive Data, MarkIt Partners
  • Strong knowledge of all investment types, Experience with implementing process improvement methodology and/or demonstrated experience with efficiency improvement
  • Ability to effectively communicate with internal and external clients, Ability to motivate staff and provide feedback when needed. Attention for detail, processes and deadline orientated