JPMorgan Fund Servicing Manager - Vice President 

India, Karnataka, Bengaluru 

173837849

Job Summary

As a Fund servicing manager - Vice President you will overall responsibility for the Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions work with the ED & MD to develop goals for the team and ensure they are reached, Oversight of day to day operation of a team within Investment Operations responsible trade booking, settlement, cash & positions and market value reconciliations, break research and resolution, credit facilities life cycle management and client issue management

Job Responsibilities

• Overall responsibility for the Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions
• Work with the ED & MD to develop goals for the team and ensure they are reached
• Oversight of day to day operation of a team within Investment Operations responsible trade booking, settlement, cash & positions and market value reconciliations, break research and resolution, credit facilities life cycle management and client issue management
• Overall responsibility for the Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions
• Work with the ED & MD to develop goals for the team and ensure they are reached, Review daily/monthly work process for team members, including daily and monthly checklists and see that all tasks are completed
• Ensuring that all staff are aware of daily tasks and deadlines are met, Streamline team processes when needed
• Effectively communicating instructions from VP to team, Timely escalation of any potential issues to ED & MD
• Assist in determining feasibility of new products and services, Ensures deliverables are met / Signs off on new business and Service level agreements (SLA)
• Ensure Controls are adhered to and refreshed quarterly, Implementation of new funds to be on-boarded & Cross team training.
• Regular group meetings with the Group Managers to ensure constant communication and feedback about the overall Bank Loans operations performance
• Communicate with other areas in JPM Fund Services Client Service, Product, Sales, Portfolio Accounting, Technology
• Responsible for ensuring a standardized and efficient process, Participate in the development of goals and execution of strategies within the department.
• Complete understanding of the NAV delivery process
• Ability to interface with management and clients
• Demonstrate ability to proactively identify issues and implement solutions.
• Strong organizational skills, concern for quality & accuracy and working to strict deadlines
• Excellent interpersonal skills, customer service orientation

Required qualifications, capabilities and skills

• A Bachelors Degree or equivalent experience is preferred with typically 5 or more years experience in operations or related function
• A minimum of 4 years management experience, Third level finance related study or accounting qualification is desirable
• Detailed working knowledge of financial data providers such as Bloomberg, Financial Times Interactive Data, MarkIt Partners
• Strong knowledge of all investment types, Experience with implementing process improvement methodology and/or demonstrated experience with efficiency improvement
• Ability to effectively communicate with internal and external clients, Ability to motivate staff and provide feedback when needed. Attention for detail, processes and deadline orientated