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JPMorgan API Technical Product Associate - Payments Senior 
United States, Florida, Tampa 
171194191

13.07.2024

Job responsibilities

  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development
  • Work with a group of Technical Writers focused on API payment product documentation
  • Manage revisions to existing API documentation and create new API content
  • Translate complex technical information into simple, accurate, engaging content that adapts to various audience
  • Work closely with Product and Engineering across various teams to gain deep understanding of our products and services
  • Partner with the client journey, product, engineering & marketing teams to enhance the Developer Experience Platform.
  • Support all controls and compliance requirements and ensure that all pre and post launch conditions are met to release documentation on time

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
  • 6+ years of experience writing complete and complex technical content
  • 2+ years of experience working with OpenAPI Specifications
  • Previous experience with content authoring tools
  • Ability to read and interpret YAML, JSON and Markdown
  • Understand user experience and content optimization principles across channels
  • Superb written communication skills, with strong attention to detail and accuracy
  • Strong collaboration skills and experience working in cross-functional teams

Preferred qualifications, capabilities, and skills

  • Previous experience with new product launches and/or transformations of mission-critical payment platforms
  • Previous experience in finance or payments
  • Bachelor’s degree or equivalent experience
Same Posting Description for Internal and External Candidates
Same Posting Description for Internal and External Candidates