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Due to the nature of free/open source software communities and the team being distributed globally, this role requires some flexibility in scheduling work meetings, interactions, and communications.
What you will do
Work with staff and community members globally in open source project communication channels.
Project and task planning with the team regularly.
Install and maintain community participation resources (gitforge, mailing list management, etc..)
Install and maintain operational resources (monitoring, ansible playbooks, VMs/cloud resources/bare metal machines, logging, etc..)
Security auditing and response around community infrastructure.
Build relationships with other community members, internal technology and operational teams
Triage tickets assigned to the group, resolve, and if necessary, escalate.
Perform other tasks as requested
What you will bring
Proven experience actively contributing and/or maintaining free/open source software in open communities.
Experience working constructively and collaboratively with free/open source software projects.
Strong experience as a Linux system administrator, system analyst, systems engineer, or software designer/architect where the focus is on infrastructure, resilience, and security.
Experience with open source collaboration and workflow tools such as git, Matrix/IRC, mailing lists, github, gitlab etc..
Experience with AWS/Cloud management
Experience with multiple hardware architectures such as risc-v, aarch64, x86_64, etc..
Strong experience with Red Hat technologies and established track record with other free/open source software contributions.
Fluent in English, both written and spoken, excellent communication skills
Understanding of modern software development, Continuous Integration / Continuous Delivery, and infrastructure-as-code
Experience with troubleshooting complex issues, especially in (highly) automated and distributed environments
Knowledge of OpenShift/k8s deployment and management
Beneficial skills & experience
Red Hat Certifications, such as RHCSA, RHCE
Understanding of the concepts of high availability and disaster recovery
Knowledge of testing automation frameworks and tools
Proficient development experience with Python, Go and/or C.
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