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What a typical day looks like:
- Set and execute 3YP.
- Guide quarterly financial planning process with sites and hold up orgs.
- Comprehension of P&L and balance sheet on levers to improve.
- Set goals for specific accounts of controls.
- Price business in line with segment goals.
- Manage Customer escalations.
- Coordinate multiple sites and functions to exceed customers' expectations.
- Own results of sales, profit, and inventory. In charge offer delivering growth and maintaining a Salesforce Pipeline.
- Relationship management with Customer at executive / resolution-making levels.
- In charge of closing all commercial negotiations and client pricing changes including recovery of labor indexing and other inflationary costs.
- Accountable for projects/initiatives to maximize COP and drives site focus on efficiency programs.
- Segment relationship management and information flow, developing growth through pan-Flex contribution.
- In charge of contract renewals, changes and maintenance.
- Accountable for delivery on Customer Satisfaction and for Viewpoint scoring across all sites.
- In charge of improving communication and driving best practices across multi-sites.
- Ensures all client programs execute to contract, hitting key KPIs.
- Hold up of ITO versus quote, E&O management.
- Control of tracking risks on the business and reporting to Flex business accordingly.
The experience we are looking to add to our team:
- Bachelor’s degree or equivalent experience.
- Master’s degree preferred.
- 8+ years of sales/account management experience.
- Experience working with healthcare OEMs is a plus but not required.
- Demonstrates expert operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
- Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
- Demonstrates detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas.
- Understands the strategic impact of the function across sites.
What you'll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Pay Range (Applicable to US Remote). Due to this role being remote, the actual pay range will vary depending on the geographical location of the candidate $145,600.00 USD - $200,200.00 USD AnnualSales - Marketing - Account Mgmt